The parts explainer The places he works at are no clinically clean garages in glass palaces Himmat Singh s grassroots explanatory work is performed in places that smell of oil and gasoline For three years he s been traveling across the Indian state of Rajasthan for Schaeffler s Automotive Aftermarket unit His mission is to inform the garage pros who frequently work outdoors or in thin corrugated iron shacks of the advantages of clutch systems transmission and suspension components made by the German supplier and to provide them with tips on how to install them India is an emerging market The automotive aftermarket there has grown by an annual 14 percent just in the past five years The interaction with the mechanics helps me gather feedback on our products At the end of the day it s all about customer satisfaction says Singh Indian cities are on the itinerary of Schaeffler s REPXPERT mobile training center Schaeffler Automotive Aftermarket established its first Indian training center in Mumbai in 2018 70 1 859 billion Grassroots support By 2021 India is expected to be the world s third largest passenger car market At the same time vehicle technology is becoming increasingly complex which makes it all the more important to train local mechanics in worldwide sales were generated by Schaeffler s Automotive Aftermarket unit in 2018 24

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