Developing increasingly sophisticated products at a continually accelerating pace this can only be achieved with lean agile organizational structures New Work is the name of the new fitness formula for companies Bodo Janssen is shocked In 2010 the CEO of the family owned hotel and holiday resort operator Upstalsboom initiates a survey among his 650 employees The painful feedback We need a different boss So what does the boss do who has just suffered such bla tant rejection He beats feet heading for a monastery Guided by Benedictine monk and management trainer Anselm Grün see also tomorrow 01 2017 Janssen develops a new view of many things As a result his employees get a new boss who has the same name and looks the same as the previous one but returns with an all new com pany culture in his travel bags Henceforth he grants every one of his employees the freedom to pursue their personal development and to dedicate themselves to things that are important to them in self or ganized teams along the lines of Pericles The secret to happiness is freedom And the secret to freedom is courage Janssen mustered precisely this kind of courage and among the rewards he reaped was a boost of success in business the sickness absence rate dropped from eight to three percent both employee and customer satisfac tion significantly increased and sales doubled in the first three years following his change in philosophy New Work is actually old school The Upstalsboom way is a good example of a successful imple mentation of New Work because it s largely congruent with two ba sic ideas of Austrian American philosopher Frithjof Bergmann who coined the term New Work in the mid nineteen seventies Now nearly 90 years old Bergmann found at the time that thanks to technolog ical innovations and continuous productivity increases the work ing world provided more room for the individual to pursue his or her personal wishes and concepts of how to live one s life Work he de mands should be organized in a way so that it s not forced upon peo ple Instead everyone should do the work they really really want Bergmann s second idea is that information technology makes hier archies superfluous and replaces them by more efficient and faster horizontal structures By Volker Paulun and Dr Lorenz Steinke 49 Here and now
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