sets and kits contain the spare part plus all the required accessory parts specialty tools and information for professional removal and instal lation as required by the system concerned This is a major benefit for garages because they can satisfy their customers needs with just one visit to their facilities the so called Fixed First Visit After all garage customers expect their problems to be fixed by making just one appointment with a lasting effect and without subsequent visits Commercial Convenience stands for Schaeffler Automotive Aftermarket s claim of enhancing the commercial success of garages The repair sets and kits play a crucial role in this con text too They generate more sales because they contain more parts which is in the vehi cle owners best interest of receiving a system repair that precludes premature wear or even consequential damage At the same time Schaeffler helps prevent the electric mobility business from bypassing inde pendent garages because the company while de veloping its e axles and hybrid modules for vehicle manufacturers around the world keeps a close eye on independent parts retail Whenever electric ve hicles become relevant to the independent spare parts market the Automotive Aftermarket divi sion is ready to serve it with a portfolio of repair solutions and services aligned to support garages Solutions that make it easy for the companies to benefit from the increasing prevalence of electric vehicles and to tap into this new segment them selves for a secure and profitable future Schaeffler is a globally leading development partner for original equipment and our Automotive Aftermarket division is a long standing and reliable provider of impetus to independent spare parts retail and independent garages If we didn t who else should manage to provide the right answers to key questions pertaining to vehicle services of tomorrow Jens Schüler President GKAM Global Sales Marketing Schaeffler Automotive Aftermarket Schaeffler began working together with Auteon a startup company operating a same named comparison portal where garages can identify spare parts compare their availability and the prices offered by their commercial partners and place orders In 2020 Independent garages under pressure Do you think that increasing complexity of repairs will reduce your ability to fulfill your customers requests 11 No I will fulfill more requests 25 Not at all 53 Yes slightly 11 Yes significantly Source 2021 REPXPERT survey DRIVE TECHNOLOGY 25

Vorschau Schaeffler tomorrow 02-2021 EN Seite 25
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